Sexy chatbots with images
Juniper's study announces an impressive amount of billion retained annually by 2022 due to the use of chatbots.
Gartner predicts an integration by 2020 of chatbots in at least 85% of all client's applications to customer service.
Thus, for example, online help systems can usefully employ chatbot techniques to identify the area of help that users require, potentially providing a "friendlier" interface than a more formal search or menu system. One pertinent field of AI research is natural language processing. both airlines had previously launched customer services on the Facebook Messenger platform.
This sort of usage holds the prospect of moving chatbot technology from Weizenbaum's "shelf ... Usually, weak AI fields employ specialized software or programming languages created specifically for the narrow function required. The bots usually appear as one of the user's contacts, but can sometimes act as participants in a group chat.
Such sequences can be triggered by user opt-in or the use of keywords within user interactions.
After a trigger occurs a sequence of messages is delivered until the next anticipated user response.